| Ticket | INC | Site | Name | P | Travel | In Prog | Resolve | OT | Dur | URL | Desc | Act |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| TD-360756 | 20291013118 | JKT32 | Zul | SEV 5 | 07-Oct 07:17 | 07-Oct 08:45 | 07-Oct 17:00 | Yes | 9h 43m | Open | Installation | |
| TD-360686 | INC000000627136 | CGK01 | Fahmi | P2 | 04-Oct 10:11 | 04-Oct 10:39 | 04-Oct 14:54 | Yes | 4h 43m | Open | after waiting for PCR for 3 hours, no one contacted me again for this activity. | |
| TD-360756 | INC000000627151 | CGK01 | Zul | P0 | 02-Oct 12:32 | 02-Oct 13:28 | 02-Oct 15:15 | No | 2h 43m | Open | turns out, it's cancelled | |
| td-360758 | inc000000627212 | CGK02 | Zul | P0 | 01-Oct 12:12 | 01-Oct 13:13 | 01-Oct 14:35 | No | 2h 23m | Open | OTDR testing | |
| TD-358462 | INC000000626438 | CGK02 | Zul | P2 | 23-Sep 11:32 | 23-Sep 12:25 | 23-Sep 18:00 | Yes | 6h 28m | Open | OTDR testing | |
| TD-357994 | INC000000626328 | CGK02 | Aldi | P2 | 21-Sep 10:00 | 21-Sep 22:15 | 21-Sep 12:20 | No | 2h 20m | Open | Laying 2 fibers | |
| TD-357312 | INC000000625825 | CGK02 | Zul | P2 | 18-Sep 13:20 | 18-Sep 13:37 | 18-Sep 16:22 | No | 3h 2m | Open | Decomm fibers | |
| TD-357721 | INC000000626012 | CGK02 | Zul | P2 | 17-Sep 11:58 | 17-Sep 12:15 | 17-Sep 14:34 | No | 2h 36m | Open | RMA Part, but unable to complete as the part is not found on site | |
| TD-357156 | INC000000626023 | CGK15 | Fahmi | P1 | 17-Sep 11:34 | 17-Sep 11:48 | 17-Sep 17:04 | Yes | 5h 30m | Open | Completed escorting Indonet for OTDR testing. | |
| TD-357196 | INC000000625806 | CGK02 | Zul | P2 | 17-Sep 11:15 | 17-Sep 13:16 | 17-Sep 14:20 | No | 3h 5m | Open | Decomm fibers | |
| TD-357156 | INC000000625811 | CGK15 | Fahmi | P1 | 16-Sep 11:02 | 16-Sep 12:01 | 16-Sep 14:46 | No | 3h 44m | Open | no contact available after waiting for 2 hours | |
| TD-354988 | INC000000625128 | CGK02 | Zul | P1 | 07-Sep 11:02 | 07-Sep 11:41 | 07-Sep 15:56 | No | 4h 54m | Open | migration fiber | |
| TD-353199 | INC000000624328 | CGK02 | Zul | P2 | 31-Aug 00:36 | 31-Aug 13:25 | 31-Aug 15:27 | No | 14h 51m | Open | Migrate fiber | |
| TD-352847 | INC000000624149 | CGK01 | Fahmi | P1 | 27-Aug 10:15 | 27-Aug 10:33 | 27-Aug 15:16 | No | 5h 1m | Open | after waiting for contact, the attenuator patched. confirmed by [email protected] | |
| TD-351610 | INC000000623480 | CGK03 | Fahmi | P1 | 24-Aug 12:54 | 24-Aug 14:15 | 24-Aug 15:16 | No | 2h 22m | Open | required length has been checked and confirmed. | |
| TD-351338 | INC000000623532 | CGK01 | Fahmi | P1 | 21-Aug 13:25 | 21-Aug 14:10 | 21-Aug 17:27 | Yes | 4h 2m | Open | after waiting for contact and PCR then standby, the alarm is cleared post to reset, confirmed by [email protected] | |
| TD-350495 | INC000000623019 | CGK14 | Zul | P2 | 21-Aug 06:39 | 21-Aug 09:42 | 21-Aug 16:30 | No | 9h 51m | Open | audit and trace port and fibers, buffer 4.5 hours | |
| TD-350290 | INC000000622793 | CGK14 | Fahmi | P2 | 20-Aug 11:16 | 20-Aug 12:13 | 20-Aug 17:13 | Yes | 5h 57m | Open | completed the audit, confirmed by [email protected] | |
| TD-349085 | INC000000622415 | CGK15 | Fahmi | P2 | 14-Aug 10:48 | 14-Aug 12:32 | 14-Aug 15:42 | No | 4h 54m | Open | completed reseat the power module. confirmed by [email protected] | |
| TD-349641 | INC000000622570 | CGK01 | Fahmi | P2 | 13-Aug 15:10 | 13-Aug 15:21 | 13-Aug 18:27 | Yes | 3h 17m | Open | Completed the site audit, result will be sent to [email protected] | |
| TD-348939 | INC000000622137 | CGK14 | Fahmi | P2 | 13-Aug 09:39 | 13-Aug 10:43 | 13-Aug 15:09 | No | 5h 30m | Open | completed doing audit, confirmed by [email protected] | |
| TD-349643 | INC000000622571 | CGK02 | Zul | P2 | 12-Aug 09:24 | 12-Aug 10:06 | 12-Aug 15:55 | No | 6h 31m | Open | Audit Site CGK02 | |
| TD-347597 | INC000000621540 | CGK14 | Fahmi | P1 | 05-Aug 10:29 | 05-Aug 10:46 | 05-Aug 13:40 | No | 3h 11m | Open | after waiting for contact for two hours, [email protected] confirmed the ticket is no longer needed. | |
| TD-347519 | INC000000621520 | CGK15 | Zul | P2 | 03-Aug 07:50 | 03-Aug 09:59 | 03-Aug 15:00 | No | 7h 10m | Open | completed Reseat PSU | |
| TD-347583 | INC000000621537 | CGK02 | Fahmi | P2 | 01-Aug 08:38 | 01-Aug 09:42 | 01-Aug 11:50 | Yes | 3h 12m | Open | no contact available after waiting for two hours. | |
| TD-345287 | INC000000620303 | CGK01 | Fahmi | P2 | 24-Jul 17:00 | 24-Jul 17:31 | 24-Jul 21:22 | Yes | 4h 22m | Open | completed doing the cable swap then standby to monitor the connection, confirmed by [email protected] | |
| TD-345286 | INC000000620305 | CGK02 | Zul | P2 | 24-Jul 16:35 | 24-Jul 17:03 | 24-Jul 21:40 | Yes | 5h 5m | Open | completed Migration circuit | |
| TD-336536 | INC000000619291 | CGK14 | Fahmi | P1 | 22-Jul 07:42 | 22-Jul 10:03 | 22-Jul 17:48 | Yes | 10h 6m | Open | after waiting for the PCR and engineer contact, completed the swap. confirmed by [email protected], no confirmation about the POD then reschedule after waiting for the new access. | |
| TD-344474 | INC000000619797 | CGK01 | Fahmi | P0 | 15-Jul 20:13 | 15-Jul 21:18 | 16-Jul 02:50 | Yes | 6h 37m | Open | after waiting for access and contact, completed troubleshoot the connection with cleaning and laid new fiber, later will be another ticket to do an OTDR, confirmed by Bismark Agyei | |
| TD-341006 | INC000000618253 | ID-CGK-PCP | Fahmi | P2 | 10-Jul 17:38 | 10-Jul 18:05 | 10-Jul 19:02 | Yes | 1h 24m | Open | after waiting for the contact, completed doing reseat for the PSU and then monitor the result. confirmed by Ragavendra M | |
| TD-342988 | INC000000619514 | ID-CGK-PCP | Fahmi | P0 | 10-Jul 13:49 | 10-Jul 15:00 | 10-Jul 17:11 | Yes | 3h 22m | Open | after waiting for contact, completed doing the swap and confirmed by Rajesh Mookkaiyan | |
| TD-342988 | INC000000619071 | ID-CGK-PCP | Fahmi | P0 | 08-Jul 18:34 | 08-Jul 20:53 | 09-Jul 00:33 | Yes | 5h 59m | Open | the new part is inside the mail room which I don't have the access to, activity will be rescheduled. confirmed by Rajesh Mookkaiyan | |
| TD-342180 | INC000000618718 | CGK02 | Ilham | P2 | 06-Jul 09:28 | 06-Jul 10:48 | 06-Jul 14:44 | No | 5h 16m | Open | Patching Fibers and check the ports | |
| TD-341721 | INC000000618603 | CGK01 | Fahmi | P2 | 03-Jul 15:42 | 03-Jul 15:52 | 03-Jul 17:55 | Yes | 2h 13m | Open | after waiting for contact, complete to clean all the ports and fibers, then waited for the results. confirmed by Shaik Afridi | |
| TD-340195 | INC000000617992 | CGK01 | Fahmi | P2 | 03-Jul 12:38 | 03-Jul 14:00 | 03-Jul 15:41 | No | 3h 3m | Open | new fibers are patched. confirmed by Angel Rufin | |
| TD-340727 | INC000000618111 | CGK01 | Fahmi | P1 | 30-Jun 16:59 | 30-Jun 17:39 | 30-Jun 23:15 | Yes | 6h 16m | Open | completed doing migration, patched new cable and labeled. standby for troubleshooting. confirmed by Francis Villamonte | |
| TD-336536 | INC000000616838 | CGK14 | Zul | P2 | 29-Jun 08:13 | 29-Jun 10:41 | 29-Jun 14:15 | No | 6h 2m | Open | unable to complete, RMA part issue and no updated from MAD after waiting more than 2 hours | |
| TD-340749 | INC000000618129 | CGK01 | Fahmi | P0 | 27-Jun 07:07 | 27-Jun 07:57 | 27-Jun 11:15 | Yes | 4h 8m | Open | after waiting for the contact, completed cleaning up the connection and then standby while GNO checking the results. confirmed by Loknath Mishra. | |
| TD-340749 | INC000000618115 | CGK01 | Fahmi | P0 | 26-Jun 19:47 | 26-Jun 20:18 | 26-Jun 23:39 | Yes | 3h 52m | Open | no contact available after waiting more than 1 hour, I have informed on the group chat but no one contacted me. | |
| TD-327661 | INC000000611354 | ID-CGK-PCP | Zul | P2 | 26-Jun 13:30 | 26-Jun 14:34 | 26-Jun 20:00 | Yes | 6h 30m | Open | completed Reseat PSU | |
| TD-339317 | INC000000617273 | CGK01 | Fahmi | P0 | 22-Jun 16:59 | 22-Jun 18:01 | 22-Jun 19:40 | Yes | 2h 41m | Open | activity rescheduled, confirmed by Franz Lopez | |
| B519030121 | INC000000617415 | CGK14 | Zulfahmi | P2 | 22-Jun 08:44 | 22-Jun 10:41 | 22-Jun 04:40 | No | -4h -4m | Open | Completed testing LWT with Maritonie Rucero | |
| TD-338116 | INC000000616495 | CGK01 | P2 | 17-Jun 10:53 | 17-Jun 11:01 | 17-Jun 11:59 | No | 1h 6m | Open | completed doing power test and loop test, confirmed by Mhar Anthony Cabrera | ||
| TD-338132 | INC000000616827 | CGK14 | P1 | 16-Jun 14:19 | 16-Jun 14:27 | 17-Jun 00:53 | Yes | 10h 34m | Open | waiting for the PCR, completed the device swap, then standby while waiting for the device to turn up, doing some power cycle, checking UTP connection, preparing usb for re-image the device, then confirmed by Shawn Miller that device is turned up | ||
| TD-335324 | INC000000615331 | CGK14 | Fahmi | P2 | 05-Jun 13:16 | 05-Jun 13:56 | 05-Jun 16:39 | Yes | 3h 23m | Open | no contact available after waiting for two hours. |
Zul
20291013118
JKT32
SEV 5
Yes
07:17
17:00
08:45
9h 43m
Installation
Fahmi
INC000000627136
CGK01
P2
Yes
10:11
14:54
10:39
4h 43m
after waiting for PCR for 3 hours, no one contacted me again for this activity.
Zul
INC000000627151
CGK01
P0
No
12:32
15:15
13:28
2h 43m
turns out, it's cancelled
Zul
inc000000627212
CGK02
P0
No
12:12
14:35
13:13
2h 23m
OTDR testing
Zul
INC000000626438
CGK02
P2
Yes
11:32
18:00
12:25
6h 28m
OTDR testing
Aldi
INC000000626328
CGK02
P2
No
10:00
12:20
22:15
2h 20m
Laying 2 fibers
Zul
INC000000625825
CGK02
P2
No
13:20
16:22
13:37
3h 2m
Decomm fibers
Zul
INC000000626012
CGK02
P2
No
11:58
14:34
12:15
2h 36m
RMA Part, but unable to complete as the part is not found on site
Fahmi
INC000000626023
CGK15
P1
Yes
11:34
17:04
11:48
5h 30m
Completed escorting Indonet for OTDR testing.
Zul
INC000000625806
CGK02
P2
No
11:15
14:20
13:16
3h 5m
Decomm fibers
Fahmi
INC000000625811
CGK15
P1
No
11:02
14:46
12:01
3h 44m
no contact available after waiting for 2 hours
Zul
INC000000625128
CGK02
P1
No
11:02
15:56
11:41
4h 54m
migration fiber
Zul
INC000000624328
CGK02
P2
No
00:36
15:27
13:25
14h 51m
Migrate fiber
Fahmi
INC000000624149
CGK01
P1
No
10:15
15:16
10:33
5h 1m
after waiting for contact, the attenuator patched. confirmed by [email protected]
Fahmi
INC000000623480
CGK03
P1
No
12:54
15:16
14:15
2h 22m
required length has been checked and confirmed.
Fahmi
INC000000623532
CGK01
P1
Yes
13:25
17:27
14:10
4h 2m
after waiting for contact and PCR then standby, the alarm is cleared post to reset, confirmed by [email protected]
Zul
INC000000623019
CGK14
P2
No
06:39
16:30
09:42
9h 51m
audit and trace port and fibers, buffer 4.5 hours
Fahmi
INC000000622793
CGK14
P2
Yes
11:16
17:13
12:13
5h 57m
completed the audit, confirmed by [email protected]
Fahmi
INC000000622415
CGK15
P2
No
10:48
15:42
12:32
4h 54m
completed reseat the power module. confirmed by [email protected]
Fahmi
INC000000622570
CGK01
P2
Yes
15:10
18:27
15:21
3h 17m
Completed the site audit, result will be sent to [email protected]
Fahmi
INC000000622137
CGK14
P2
No
09:39
15:09
10:43
5h 30m
completed doing audit, confirmed by [email protected]
Zul
INC000000622571
CGK02
P2
No
09:24
15:55
10:06
6h 31m
Audit Site CGK02
Fahmi
INC000000621540
CGK14
P1
No
10:29
13:40
10:46
3h 11m
after waiting for contact for two hours, [email protected] confirmed the ticket is no longer needed.
Zul
INC000000621520
CGK15
P2
No
07:50
15:00
09:59
7h 10m
completed Reseat PSU
Fahmi
INC000000621537
CGK02
P2
Yes
08:38
11:50
09:42
3h 12m
no contact available after waiting for two hours.
Fahmi
INC000000620303
CGK01
P2
Yes
17:00
21:22
17:31
4h 22m
completed doing the cable swap then standby to monitor the connection, confirmed by [email protected]
Zul
INC000000620305
CGK02
P2
Yes
16:35
21:40
17:03
5h 5m
completed Migration circuit
Fahmi
INC000000619291
CGK14
P1
Yes
07:42
17:48
10:03
10h 6m
after waiting for the PCR and engineer contact, completed the swap. confirmed by [email protected], no confirmation about the POD then reschedule after waiting for the new access.
Fahmi
INC000000619797
CGK01
P0
Yes
20:13
02:50
21:18
6h 37m
after waiting for access and contact, completed troubleshoot the connection with cleaning and laid new fiber, later will be another ticket to do an OTDR, confirmed by Bismark Agyei
Fahmi
INC000000618253
ID-CGK-PCP
P2
Yes
17:38
19:02
18:05
1h 24m
after waiting for the contact, completed doing reseat for the PSU and then monitor the result. confirmed by Ragavendra M
Fahmi
INC000000619514
ID-CGK-PCP
P0
Yes
13:49
17:11
15:00
3h 22m
after waiting for contact, completed doing the swap and confirmed by Rajesh Mookkaiyan
Fahmi
INC000000619071
ID-CGK-PCP
P0
Yes
18:34
00:33
20:53
5h 59m
the new part is inside the mail room which I don't have the access to, activity will be rescheduled. confirmed by Rajesh Mookkaiyan
Ilham
INC000000618718
CGK02
P2
No
09:28
14:44
10:48
5h 16m
Patching Fibers and check the ports
Fahmi
INC000000618603
CGK01
P2
Yes
15:42
17:55
15:52
2h 13m
after waiting for contact, complete to clean all the ports and fibers, then waited for the results. confirmed by Shaik Afridi
Fahmi
INC000000617992
CGK01
P2
No
12:38
15:41
14:00
3h 3m
new fibers are patched. confirmed by Angel Rufin
Fahmi
INC000000618111
CGK01
P1
Yes
16:59
23:15
17:39
6h 16m
completed doing migration, patched new cable and labeled. standby for troubleshooting. confirmed by Francis Villamonte
Zul
INC000000616838
CGK14
P2
No
08:13
14:15
10:41
6h 2m
unable to complete, RMA part issue and no updated from MAD after waiting more than 2 hours
Fahmi
INC000000618129
CGK01
P0
Yes
07:07
11:15
07:57
4h 8m
after waiting for the contact, completed cleaning up the connection and then standby while GNO checking the results. confirmed by Loknath Mishra.
Fahmi
INC000000618115
CGK01
P0
Yes
19:47
23:39
20:18
3h 52m
no contact available after waiting more than 1 hour, I have informed on the group chat but no one contacted me.
Zul
INC000000611354
ID-CGK-PCP
P2
Yes
13:30
20:00
14:34
6h 30m
completed Reseat PSU
Fahmi
INC000000617273
CGK01
P0
Yes
16:59
19:40
18:01
2h 41m
activity rescheduled, confirmed by Franz Lopez
Zulfahmi
INC000000617415
CGK14
P2
No
08:44
04:40
10:41
-4h -4m
Completed testing LWT with Maritonie Rucero
INC000000616495
CGK01
P2
No
10:53
11:59
11:01
1h 6m
completed doing power test and loop test, confirmed by Mhar Anthony Cabrera
INC000000616827
CGK14
P1
Yes
14:19
00:53
14:27
10h 34m
waiting for the PCR, completed the device swap, then standby while waiting for the device to turn up, doing some power cycle, checking UTP connection, preparing usb for re-image the device, then confirmed by Shawn Miller that device is turned up
Fahmi
INC000000615331
CGK14
P2
Yes
13:16
16:39
13:56
3h 23m
no contact available after waiting for two hours.
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